Returns, refunds, & fine print

Returns and Refunds

If you are not totally happy with your purchase, you can return unused, unwashed, non-sale items in their original condition with tags attached within thirty (30) days for a full refund, credit, or exchange. You will be required to pay return postage and be billed for shipping for a return. 

All sale, clearance, and special order items may not be returned for any reason other than being defective. 

A copy of the receipt, packing slip, or invoice should accompany all returns. Include your request for a refund, exchange, or replacement.

Rod & Reel returns: Rods may be cast on lawns to make sure that it is the proper rod, but we will not accept a return if the rod has damage or has a dirty rod grip. Used reels will not be accepted for return. 
 
Waders & Boots:  Please try on waders and boots inside a clean indoor area to insure a proper fit before using them for outdoor use. Used boots and waders will not be approved for return, exchange, or credit and will be promptly shipped back to you, with return shipping billed to you.

All returns must be sent to:

USPS:

Gallatin River Guides

PO Box 160212; Big Sky MT 59716

406.995.2290

UPS:

Gallatin River Guides

47430 Gallatin Road/Hwy 191; Gallatin Gateway, MT 59730

406.995.2290 



Additional Fine Print


Credit Card Charge Description:

We use a payment gateway service for our online store. It may take up to five business days for "Gallatin River Guides" and the proper contact information to appear on your statement. Until that time it will show as pending and may show as "Stripe.com/Online Processing Order" with contact info most likely in California. Your information is safe and secure during this process. 


Terms of Use: 

The following apply to the use of this website as well as all transactions conducted through the Gallatin River Guides online store.
 
The content herein is for your general information and use only. It is subject to change without notice.
 
We take great care in the preparation of this website, trying our best to ensure all products have been fairly described and prices are correct at times of publishing. Packaging may vary from the images shown. We try our hardest to replicate the actual colors of the items, however we do not guarantee your screen or monitor's display reflects the product delivered.
 
We strive to keep this website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Copyright:

All content appearing on this website is the property of Gallatin River Guides and the manufacturers that have provided additional images. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as the document is used for informational purposes only, and any copy of the document, or portion thereof, includes the following copyright notices:

Copyright Gallatin River Guides, All rights reserved.
 
Use of this Site:

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our ability to function.